Month-End Close KPIs and Performance Metrics
A practical framework for measuring close duration, on-time work, review turnaround, blockers, workload, and entity completion.
Days to close
Measure the business days from cutoff or period end to final approval. Define the start and end points consistently; otherwise month-to-month comparisons are misleading.
Work completion and delay
Track tasks completed on time, overdue tasks, average completion delay, and close progress by day. These metrics show whether the calendar is realistic, but they should be segmented by task type and entity so a high-volume low-risk task does not hide a critical delay.
Review and control metrics
Review turnaround time, changes-requested rate, reopened tasks, blocked task time, evidence completeness, and late journal entries. A high changes-requested rate may indicate weak preparation, unclear criteria, or healthy reviewer discipline; investigate before treating it as a failure.
Capacity and entity visibility
Compare workload by preparer and reviewer, entity close completion, and review backlog. Capacity numbers become misleading when estimated hours are stale or unapproved timesheets are missing, so pair them with actual close outcomes and manager context.